Implemented with care and training to help employees better support both internal and external customers as well as improve their performance, 360 degree feedback is a tool that can have a positive impact on an organization’s performance management system. The 360º feedback process evaluates employee performance by getting feedback from an employee's boss, co-workers, and direct reports. The 360º approach also allows individuals to assess themselves. That’s why it's called 360 - it evaluates how a person is perceived by those all around him or her. HMS will help you build a process for implementing a 360º feedback system in a way that employees are able to understand and address their performance issues.